Responsive customer service has become of special importance, as it can be the defining factor between someone leaving a site when they’re unable to find what they’re looking for, or staying for a bit longer. Implementing virtual office technologies can help you stay up to speed with live chats and customer service, especially if you’re a small company.
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The 2015 Anthem data breach was the result of a single user at an Anthem subsidiary clicking on a phishing email. Yet, the breach exposed the sensitive information of approximately 78.8 million members and cost the company more than $100 million. A quick search for “security breach” won’t just deliver news about the biggest scandal from the past few years. Instead, you’ll likely find one from just yesterday or last week. Following the digital transformation, data breaches are happening more often.
Worldwide, there are more than 2.6 billion social media users. For business owners, social media is a great way to reach both potential and current customers. Still, many people are on the fence about using social media to promote their company because they’re not sure where to start or if it will be worth it. However, there are some solid benefits proven to make it worth your while. Here are some of the biggest benefits of social media for business. Check them out!
2019 represents a year when strategic ambitions will translate to pragmatic. Prepare for the 14 major dynamics that will impact your firm in 2019. Read More >>
8,434 adults were surveyed to gauge consumer awareness of digital identity. The findings suggest that companies should look to realign their online interactions with customers with three key principles in mind: trust, consent, and knowledge.
Enterprise IT is a driver of the global economy. In 2017, an estimated $3.5 trillionwas spent on software and telecommunications services. Those figures exceeded expectations, and spending on software is expected to grow by another 7.6 percent this year. Investment in devices is also expected to climb another 3.8 percent, ultimately reaching $654 billion.
This IDC white paper examines current and future potential for IoT in the consumer industry. In addition, this white paper examines a set of IoT scenarios that are either available today or possible in the future.
In this ebook, we’ll explore the various themes leading to inconsistent visual content, and the process alignment you need to implement in order to solve these challenges.
Jon Lombardo, Creative Lead, LinkedIn, reveals in this presentation how B2B businesses can improve their content strategy in 2017. In particular, he points out why the “Newspaper Model” is difficult to scale and harder to monetize while a B2B “Blockbuster” approach can monetize a brand’s expertise.
with Srivats Ramaswami, 42QIn this interview, Srivats Ramaswami, CTO and Vice President of IT at 42Q, takes a look at the differences between legacy, on-premise and cloud-based MES solutions and why moving to the cloud provides competitive advantages in efficiency and cost. Read More >>>
with Sander Barens, ExpereoIn this interview, Sander Barens discusses new solutions and evolutions driving internet into exciting places today and keeping enterprise business ahead of the game, from managed internet networks to SD-WAN services. Read More >>>
with Shawn Moore, SolodevIn this interview, Shawn Moore, CTO of web experience platform, Solodev, speaks to IT Briefcase about the rise in cloud computing and the challenges cloud migration posed for businesses—particularly the enterprise. Read More >>>
Find out what’s really going on in your business with our new online analytics tool.
On the surface, mainframe architecture seems relatively simple: A centrally located computer processes data through an input/output subsystem and stores its computations in memory. At the other end of the mainframe are printers and terminals that communicate with the mainframe through protocols. For all of its apparent simplicity, mainframe architecture can be extraordinarily complex. Mainframes process thousands of transactions per second and require an extensive infrastructure to house and maintain them.
Mobile telecommunications network equipment is expected to work without issue 24/7. There is no compromise on this, which is why transmission equipment, BTS systems, RF equipment, etc., are designed, tested and built for operation in the most demanding of environmental conditions.
Businesses that have embraced digital transformation with a clear strategy are outperforming their peers. A Capgemini study found that digitization leaders generate more revenue, are more profitable and enjoy higher market valuation. This transformation requires making rapid changes to the network without taking critical systems offline – no easy task. An organization succeeds at this process when its customers are unaware that the changes are taking place because no services are being disrupted.
Application bottlenecks can lead an otherwise functional computer or server to slow down to a crawl. The term “bottleneck” refers to both an overloaded network and the state of a computing device in which one component is unable to keep pace with the rest of the system, thus slowing overall performance.
We’ve been moving more and more towards computerized processes in our daily lives for a long time now, but the full extent of this technology is yet to be fully realized; the potential applications of this technology are both far reaching and complex, offering possibilities that we’ve not yet seen the full reach of. That’s part of the reason why it’s worth offering further attention to these policies, and to try and see where they can take us. The potential they offer can’t be ignored.
Necessity may be the mother of invention, but it’s people that make it happen. For an IT organization to help transform an institution, the individuals in the technology group need to make a concerted effort to look beyond their jobs in order to understand the needs, struggles, and goals of the business. Only by doing so will they be able to create and bring to the table new technology-enabled solutions.
Fei Huang, NeuVectorIn this Fresh Ink interview segment, we talk to NeuVector CEO Fei Huang about the most pressing container security concerns and strategies to mitigate them. Read More >>>
One of the main problems facing small businesses is growth and getting the word out. You could have the best product or service in the world, but it’s still not going to make a successful business if no one knows about it. Many worry that without the huge marketing budget that huge firms have, they won’t be able to create great marketing strategies. Fortunately, this isn’t the case. Even with a small or non-existent budget, your small business can utilise some amazing marketing strategies and start to grow.
The mobile gaming industry is one of the most creative, dynamic and revolutionary creations of the 21st Century. From stakeholders, software developers, coders to consumers, many parties have played an active role in the development of this thriving industry. Games like Angry Birds, Transformers and Clash of Clans have taken the industry by storm. Currently, millions of consumers worldwide spend time and money playing their favourite games on their tablets and smartphones.
The tech industry is notorious for its unquenchable thirst for upgrade. With new models and generations of the same product being released often several times per year, this is an easy trend to detect. This idea is to increase or optimize speed, capacity, durability or versatility. “Innovate or die.” That’s the mantra. In keeping with this trend, Massachusetts-based tech company Nantero Inc. is cooking up a new and innovative computer memory component that is expected to make major waves: NRAM.
IT Briefcase Interview: Why Increasing Demand for Always-on Connectivity is Driving Advances in Network ResiliencyMarch 9, 2017 No Comments
with Gary Marks, OpengearIn this interview, Opengear CEO Gary Marks offers analysis into why network resilience has become such a challenge for today’s enterprises, as well as how businesses are improving the management of their remotely-located network sites. Read More >>>
Thanks to the latest health care technologies, more people are living longer, healthier and happier lives. This is a trend that is continuing to affect more people’s lives around the world as the latest online, mobile and smart technologies continue to improve. Below are some of the ways technology continues to change the health sector.
with Alexander Vityaz, CorezoidIn this interview, Alexander Vityaz shares his thoughts on effects that current advances in FinTech are having on the industry, as well as the challenges that lie ahead. Read More >>>
How do we move forward in a world where Moore’s Law no longer holds true? For five decades, Gordon Moore’s famous prediction about processing power doubling about every two years held firm. It was a reliable sort of constant as innovators continued to increase the number of transistors per square inch on integrated circuits. But all good things must come to an end, and Moore’s Law has been confounded by another, more immutable law: physics.
with Dale Kim, MapR TechnologiesIn this interview, Dale Kim, senior director of industry solutions at MapR, speaks with IT Briefcase on the critical role machine learning plays in cyber-security today. Read More >>>