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Ironclad SaaS Security for Cloud-Forward Enterprises

Ironclad SaaS Security for Cloud-Forward Enterprises

The 2015 Anthem data breach was the result of...

The Key Benefits of Using Social Media for Business

The Key Benefits of Using Social Media for Business

Worldwide, there are more than 2.6 billion social media...

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Register with code GARTITB and save $350 off the...

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

FICO Scales with Oracle Cloud

FICO Scales with Oracle Cloud

Doug Clare, Vice President at FICO, describes how Oracle...

12 Ways to Gain Faster ROI from APM

July 23, 2012 No Comments

SOURCE:  APMdigest

Back in March I wrote a blog entitled The Many Dimensions of User Experience Management, in which I suggested that UEM was not in any way just a subset of APM or application performance management, but part of a larger continuum inclusive of business impact, user productivity and even portfolio planning.

Although I didn’t say it in that blog, I had come to see UEM as a bi-directional mirror in which one side reflects back into application and infrastructure components, and the other side reaches across into the business to capture an image of user behavior, application preferences, business process impacts, customer relationship management, security-related vulnerabilities and business outcomes ranging from revenue to value-chain optimization.

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