Inside the Briefcase

How Machine Learning Helps Improve the Security Industry

How Machine Learning Helps Improve the Security Industry

We’ve been moving more and more towards computerized processes...

IT Briefcase Exclusive Interview: As Container Adoption Swells, So Do Security Concerns

IT Briefcase Exclusive Interview: As Container Adoption Swells, So Do Security Concerns

Fei Huang, NeuVector
In this Fresh Ink interview segment,...

6 Marketing Strategies for Your Small Business

6 Marketing Strategies for Your Small Business

One of the main problems facing small businesses is...

Inside the Play Business: The Influence of JavaScript in Android Applications

Inside the Play Business: The Influence of JavaScript in Android Applications

The mobile gaming industry is one of the most...

How Technology Continues to Change the Health Sector

How Technology Continues to Change the Health Sector

Thanks to the latest health care technologies, more people...

3 CRM Traits Shared by Good People and Great Companies

May 4, 2012 No Comments

SOURCE: TechNewsWorld

Is it fun to work at your company? If it is, it’s likely that employees will be more inclined to enjoy talking to your customers. Encourage them to seek out customers and find ways to learn about them. CRM in the social era needs to be less about someone in sales and marketing collecting data and interpreting who customers are, and more about real knowledge based on genuine interaction and engagement.

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