Inside the Briefcase

How to Best Utilise Analytics in all its Forms

How to Best Utilise Analytics in all its Forms

Analytics is one of the most indispensable tools any...

2016 APM Reference Guide: Application Performance Monitoring

2016 APM Reference Guide: Application Performance Monitoring

IT Briefcase Analyst Report
This product guide allows you to...

IT Briefcase Exclusive Interview: Top IoT Trends and Predictions for Organizations in 2016

IT Briefcase Exclusive Interview: Top IoT Trends and Predictions for Organizations in 2016

with Mike Martin, nfrastructure
In this interview, Mike Martin,...

Unleash the Power of Global Content

Unleash the Power of Global Content

globeYour business depends on pushing accurate and dynamic content...

Clicking Away Your Right to Privacy

Clicking Away Your Right to Privacy

Before using any standard Internet service provider for e-mail...

On the Prowl for Thought Leadership

August 15, 2011 No Comments

CRM Evolution is a very good show bringing together some great names in CRM leadership, and I’m sure it’s helpful for educating people new to CRM and social media on how to implement and use the stuff. But the collective result is, in my eyes, mush — a bunch of greatest hits from when social was new. It isn’t anymore.

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SOCIAL BUSINESS

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