Inside the Briefcase

As the Network Changes, Engineers Are Embracing the DevOps Model

As the Network Changes, Engineers Are Embracing the DevOps Model

Businesses that have embraced digital transformation with a clear...

The 5 Most Common Application Bottlenecks

The 5 Most Common Application Bottlenecks

Application bottlenecks can lead an otherwise functional computer or...

How Machine Learning Helps Improve the Security Industry

How Machine Learning Helps Improve the Security Industry

We’ve been moving more and more towards computerized processes...

Transformation on a Global Scale

Transformation on a Global Scale

Necessity may be the mother of invention, but it’s...

IT Briefcase Exclusive Interview: As Container Adoption Swells, So Do Security Concerns

IT Briefcase Exclusive Interview: As Container Adoption Swells, So Do Security Concerns

Fei Huang, NeuVector
In this Fresh Ink interview segment,...

Social CRM for Large Enterprises Released by ListenLogic

May 6, 2011 No Comments

ListenLogic understands that large enterprises now want to listen and respond to social media in real-time. To address this need, the company recently announced the general availability of its Enterprise Social CRM solutions. The Enterprise Social CRM which is currently serving a number of Global 1000 brands leverages ListenLogic’s proprietary Integrated Social Intelligence Platform to assist large organizations to smoothly scale their customer service engagement and marketing outreach operations.

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