Top 10 Enterprise Trends You Can’t Afford to IgnoreJanuary 7, 2013 No Comments
As we look forward to 2013, Pegasystems Chief Evangelist and VP of BPM Technology Setrag Khoshafian sits down to analyze the industry trends that will become increasingly prevalent over the course of the next 12 months. He highlights 10 business trends that you should be paying special attention to as your organization looks to Build for Change ® by increasing operational efficiencies and improving customer service, among other initiatives. By focusing on these trends and undertaking transformation projects, organizations stand to gain rapid returns on investment and achieve ongoing operational excellence.
What follows below is an edited version of the trends; please visit http://e.pega.com/10-enterprise-trends for the full e-book that goes into much more detail.
Trend #1: Business Transformation As a Strategic Initiative for Adaptive Enterprises
This year will make business transformation even more compelling for organizations that want to “Do More with Less”.
Trend #2: Emerging Roles for Business Transformation
In conjunction with business transformation for adaptive enterprise initiatives, we will see increasingly emerging roles for transformation professionals in 2013.