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Top 5 Reasons Your Company Should Use Social Media to Improve CRM

May 6, 2011 No Comments

Given the current state of the economy, many marketers are bound by strict budgets and limited resources. Everyone wants more, but they are not willing to pay for it. In a time of financial instability, companies are exploring new ways to become more efficient, and improve their current CRM processes. Many companies have been leveraging different types of social media to improve CRM. Whether it is posting YouTube videos, making a Facebook fan page, or tweeting about current news, social media is a cost-effective solution to improving CRM. Social networks help acquire, engage, and retain customers for all different types of business.

Click here to learn the top five reasons your company should use social media

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