Webcast: Right Here, Right Now: Delivering Real-Time Customer ResponseJune 17, 2013 No Comments
Event Date: WED. June 19th at 1:00 PM Eastern Daylight Time
Thanks to smart phones, your customers have immediate access to a wealth of information right at their fingertips. And that means when they have a question they are going to expect an immediate answer. Smart companies know they need to have rock-solid systems in place to empower their customers and ensure their service team has the resources to provide flawless, real-time interactions that solidify customer loyalty and satisfaction.
Watch this webinar and learn how to:
- * Reduce overhead by giving customers strategic access to their account information
- * Create more meaningful customer interactions by leveraging online exposure
- * Enable fast, accurate responses by ensuring customer service representatives see the same data customers see
This webinar reveals how delivering real-time customer responsiveness can deliver the competitive edge you need.Featured Webinars, MOBILE, SOCIAL BUSINESS, Top Stories