Inside the Briefcase






Briefcase Highlights


Blogs

Whatever You Want, Miro Finds It, Gets It, Plays It

May 16, 2012 No Comments

Miro is an aggregator and viewing app that does it all. It’s a BitTorrent client and a fully-featured podcast catcher. It’s handy at finding and downloading many types of online media. Its built-in HD video player handles a large variety of file types. Miro Guide helps you find content, and the app can help sync media on multiple computers. Miro seems to have a bit of an issue with Flash Player, though.

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To GNU or Not to GNU? That Is the Question

May 10, 2012 No Comments

There’s no denying the incendiary nature of the topic of desktop Linux, which tends to gets rehashed in heated detail every so often both on these pages and beyond. What some may not remember, however, is that there’s another recurring Linux subject that can be equally controversial. It hasn’t appeared in some time, but apparently some slow fires have been burning all along, because they just flared up anew.

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Who’s Afraid of a Big, Bad Hacking Story?

May 7, 2012 No Comments

It’s been a cheerily good spring for FOSS fans here in the Linux blogosphere, so we may perhaps be forgiven for our utter shock and disbelief at the affront recently committed against us by a certain brick-and-mortar purveyor of books and magazines.

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Ubuntu Linux 12.04: Microsoft’s Worst Nightmare?

May 4, 2012 No Comments

I’m confident that any version of Ubuntu released in the last five years will have absolutely no problem beating [Windows 8],” said Slashdot blogger Barbara Hudson. Of course, “after the success of Windows 7, this is Microsoft snatching defeat from the jaws of victory,” she added. “What’s the logic? Did Steve Ballmer secretly invest a fortune in Apple stock or something? Off his meds? Run out of chairs?”

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Linux and Gaming: Full Steam Ahead

April 30, 2012 No Comments

There’s been virtually continuous cause for celebration here in the Linux blogosphere over the last month or so, but it seems safe to say that few news items have caused quite as much jubilation as what greeted one tidbit last week, in particular.

Blogs, Featured Blogs

Delivering Inspiring Customer Interactions takes More than CRM

April 27, 2012 No Comments

I’ve written before about using CRM to deliver highly personalized services, and to enhance customer intimacy. Ideally, we aim to meet customers with precisely the right offer, delivered at precisely the right time, and at precisely the right price and conditions. CRM solutions can facilitate this, but only if the right information is coming into the solution. Moreover, it can facilitate this only if it can sort through and connect all that information and expose the opportunities that you seek.

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Why LogiXML is Clearly Preferred Over Crystal Reports

April 24, 2012 No Comments

We are fortunate that customers share with us their experiences with other dashboard and reporting applications, as well as with LogiXML technology. Such information is invaluable for numerous reasons, not the least of which is managing our product roadmaps. We’ve had many customers tell us of their trials and tribulations with Crystal Reports. Additionally, our own Business Intelligence Consultant, Nicholas Keune, has extensive experience with Crystal prior to recently joining LogiXML. Nick shared his insight in a recent webinar, recording available here.

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Location-Awareness for Business Intelligence Apps

April 24, 2012 No Comments

If you carry a smartphone, you might take for granted all of the location-based services that you have access to. Weather forecasts, local headlines, finding stores or restaurants, are just some of the ways you can leverage your location to harness relevant information and data. Every day, business becomes increasingly mobile, leveraging a wide variety of connected devices, phones, tablets, netbooks, laptops, etc.; BI applications that recognize the location of the user can be a great at providing the most meaningful data, reports, and analysis wherever your users in the field might be.

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Cars and FOSS: Sweet Ride, or Crash in the Making?

April 17, 2012 No Comments

SOURCE: TechNewsWorld With the frequent focus on mobile machinations and desktop deliberations here in the Linux blogosphere, it would be easy to assume that all else in the FOSS fiefdom is relatively conflict-free. Easy, perhaps — but dead wrong, nonetheless. Case in point: cars. There’s a growing movement to apply the open source model to the design and ...

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Who Cares About Software Freedom?

April 12, 2012 No Comments

Well it’s been a disconcerting kind of week here in the Linux blogosphere, not least because of all the darn construction going on down at the Google+ Grill. First it was the hammering giving Linux Girl a headache. Then, on Wednesday, she walked in after lunch and could barely recognize the place. What is this interface sorcery, she wants to know?

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OpenSUSE, Linus’ Daughter, and a Question of Security

March 8, 2012 No Comments

There’s nothing like a rant to get the conversational ball rolling here in the Linux blogosphere, and if it can be a rant from Linus Torvalds himself, well, it doesn’t get much better than that.

Blogs, Featured Blogs

Project Management Meets CRM in the Cloud

February 10, 2012 No Comments

More often than anyone cares to admit, salespeople are selling a services capability that doesn’t exist — at least not yet. This is usually because the customer has asked for something unique or the services group within the organization doesn’t have the capacity available to support that particular request.

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WebOS Swings Along the Open Road

February 2, 2012 No Comments

When HP (NYSE: HPQ) announced late last year that it would open source webOS, it was hard not to be skeptical. After all, it would be all too easy for a company to whitewash its own abandonment of a project by grandly “donating it to the community.” – blog by Katherine Noyes

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CRM Watchlist 2012 Winners – Customer Service Strikes Again

January 31, 2012 No Comments

The funny thing is that for all kinds of reasons, customer service has been the lynchpin for what we’ve all called Social CRM. That means going well beyond the contact center and well beyond the ordinary customer service interactions that we’ve come to…. love/hate/pick one.

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CRM Watchlist 2012 Winners – The Generalists

January 20, 2012 No Comments

Today, we start with the generalists. These are the ones who provide more than just one of the pillars of CRM (sales, marketing, customer service) and, in two of the three cases, CRM itself is just one of their offerings in a larger enterprise suite. Interestingly those two, Infor and NetSuite both apparently are reinvigorated about CRM and are pushing it a bit more forward as a lead element of their enterprise suite – though I’d say this was the case more for Infor than NetSuite.

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All Hail Debian, King of the Web Server World

January 19, 2012 No Comments

There’s nothing like a popularity contest to elicit a wide array of opinions — particularly those of the opposing kind — but recently an example appeared in the Linux blogosphere that seems to be something of an exception.

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Mint With Cinnamon: A New Sweet Spot for Desktop Linux?

January 12, 2012 No Comments

Well CES is nearing its conclusion for another year, winding down an event that may well have brought Linux more mainstream attention than any other in the show’s four-decades-long history. Much of that heightened focus has been due to the widely trumpeted Ubuntu TV debut, of course — the culmination of Canonical’s mysterious announcement from last week — but there’s certainly been plenty of other Linux-enabled news coming out of this year’s show as well.

Blogs, Featured Blogs

Dell’s Marc Stitt talks about virtualization and private clouds

January 10, 2012 No Comments

Marc Stitt, formerly of Quest and now Dell’s Senior Manager for Virtualization and Private Clouds Marketing, reached out to me recently. He wanted to tell me that he had changed positions and wanted to spend some time talking about Dell’s vision. Since I don’t speak with Dell all that often, I appreciated the effort.

Blogs, Featured Blogs

2012 Plans and Dreams From the Linux Blogs and Beyond

January 4, 2012 No Comments

Looking ahead to this new year, “I wish and expect that the world will discover FLOSS, particularly Debian GNU/Linux, to be the rich and efficient software system I have been using for years,” said blogger Robert Pogson. “It is as different as night and day from that other OS, with all its restrictions and fragility.”

Blogs, Featured Blogs

Virtualization: How much availability is enough?

December 29, 2011 No Comments

Virtualization technology offers many ways to increase application availability. Before installing anything, however, it is wise to consider how much availability is enough for each application.

Blogs, Featured Blogs, Virtulization

The IT Disasters of 2011

December 28, 2011 No Comments

Apparently, no one told Google that a government law enforcement account would need to meet security standards. Who knew? That is, except virtually every other vendor that has ever had to sell into a government account. It is pretty impressive to create a hugely visible reference account and then piss all over it in public. I haven’t seen this big a screwup since Netscape.

Blogs, Featured Blogs

Why hasn’t desktop virtualization taken over the world?

December 14, 2011 No Comments

Desktop virtualization means different things to different people. Suppliers declare that this approach can save money and create a more secure, reliable and manageable environment. If it is so good, why hasn’t it taken over the world?

Blogs, Featured Blogs

Is a Computer Science Degree Worth It?

December 8, 2011 No Comments

Education may be “the most powerful weapon which you can use to change the world,” in the wise words of Nelson Mandela, but is that true of education in all its forms? That, indeed, has been the question of the day among Linux bloggers, who have recently been debating the value of the traditional computer science ...

Blogs, Featured Blogs

A Linux Attack Considered

December 6, 2011 No Comments

“For the vast majority of users, Linux will be a promising first date that turns into a bad, even abusive, long-term relationship,” said Slashdot blogger Barbara Hudson. “After 15 years, I don’t want to hear any more excuses or how things will get better in the future. “If I’m dual-booting in the future, it will be with FreeBSD, not Linux.”

Blogs, Featured Blogs

What Linux n00bs Need to Know

December 1, 2011 No Comments

It’s a sad fact of life that none of us are born experts in much of anything, and certainly not in Linux. Noobs are how we must all begin our adventures in the world of FOSS, in other words, much as we may try hard to pretend otherwise. Remember those days? Well the folks over at TuxRadar ...

Blogs, Featured Blogs

All Eyes on HTML5 as Mobile Flash Fades to Black

November 23, 2011 No Comments

The Linux world looked ahead to a future without mobile flash — some with joy, others not so much. “Flash was potentially great technology, but Adobe messed it up by keeping it as a moving target and never getting it right,” said blogger Robert Pogson. Blogger hairyfeet, on the other hand, sees a darker future for content in which freedoms are further restricted.

Blogs, Featured Blogs

In-depth: The social side of CRM

November 9, 2011 No Comments

Where is customer relationship management (CRM) going next? It’s a simple question and, judging by the responses from people in the industry, the answers are pretty simple too.

Blogs, Featured Blogs

Ubuntu’s Maverick Mobile Move

November 8, 2011 No Comments

SOURCE: TechNewsWorld If there was ever any doubt as to Canonical’s true intentions with its touch-enabled Unity interface, those doubts were laid to rest last week. Unity has often been described as a “mobile-inspired” interface, and voila! Canonical has finally admitted that it plans to bring Ubuntu onto mobile devices. At last, it all makes sense! While few ...

Blogs, Featured Blogs

Is It Really ‘Game Over’ for Linux?

November 4, 2011 No Comments

Every so often here in the Linux blogosphere, a headline pops up in the news and you just know it’s going to be a rough week. Case in point: “Mobile Proliferation Killed Linux Hopes for World Domination.” Yes, for those who missed it, that was a real headline in the news last week, courtesy of Forrester analyst ...

Blogs, Featured Blogs

How Sweet Is Ice Cream Sandwich?

October 28, 2011 No Comments

The most important thing about Ice Cream Sandwich is that “there seems to be a change in the wind insofar as Android being a pure operating system is concerned,” said blogger Roberto Lim. “With Android 1.6 to 2.3, the ‘vanilla’ version was a pretty basic OS, which provided the minimum necessary smartphone functionality.” With ICS, ...

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